QW Keyholding and Security

Qualifications Wales occupies the ground floor within a leased building in Imperial Park, Newport. The Contractor will hold two sets of keys for the building and be required to provide the following services. • Week -Day Opening and Closing • Intruder Alarm Monitoring • Incident Response • Planned Additional Cover • Unplanned Additional Cover The Contractor will provide a single contact number and email address to report issues. This telephone number and email address will be monitored and answered 24/7, 365 days per year, by competent staff. Attendance is required at site within 20 minutes, the Contractor must have local staff able to respond to this time frame at all times.